Privacy Policy

About This Policy

OneCurb Solutions Ltd. (“OneCurb,” “we,” “us,” or “our”) is a British Columbia-based company providing services to business partners and clients across Canada. This Privacy Policy explains:

• What personal information we collect and how;
• The purposes for which we collect, use, and disclose it;
• How long we retain it and how we protect it; and
• Your rights as an individual under applicable Canadian privacy law.

Scope

OneCurb operates exclusively in a business-to-business (B2B) context. The personal information we collect is limited to business contact information of representatives, employees, or officers of our partner and client organizations. We do not collect personal information from consumers.

By using onecurb.ca, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of our site.

Who We Are

What Personal Information We Collect

Under applicable Canadian privacy law, “personal information” means information about an identifiable individual. We collect only what is necessary for the purposes described in Section 4.

Collected Automatically

When you visit our site, our web servers automatically record your IP address and approximate geographic location, browser type and operating system, pages visited and content viewed, and the date and time of your visit. This information is recorded in server logs for security and operational purposes only.

Collected Directly From You

When you or your organization contacts us, creates an account, or engages our services, we may collect first and last name, job title or role, work email address, work phone number, and business name and address.

We collect only the information that is reasonably necessary for the identified purposes. We will not collect additional categories of information without first notifying you and obtaining your consent.

Why We Collect Your Information

We collect and use personal information for the following purposes:

Automatically Collected Data

• To monitor and maintain the security and operational integrity of onecurb.ca; and
• To diagnose technical problems.

Business Contact Information

• To communicate with you in your professional capacity regarding our services;
• To set up and manage your organization’s account;
• To deliver the products or services your organization has requested;
• To manage our business relationship, including billing and partnership coordination;
• To send service updates and, with your consent, relevant industry communications; and
• To comply with applicable legal and regulatory obligations.

We will not use your personal information for any purpose beyond those listed above without first obtaining your consent, except where permitted or required by law.

Consent

Under applicable Canadian privacy law, we are required to obtain your consent before collecting, using, or disclosing your personal information, unless an exception applies. Your consent may be express or implied from the circumstances of a business relationship.

Because OneCurb operates exclusively in a B2B context, the collection of business contact information in the course of establishing or maintaining a business relationship is generally covered by implied consent. We will seek express consent where required.

You may withdraw your consent at any time by contacting our Privacy Officer (see Section 13), subject to legal or contractual restrictions and reasonable notice.

Marketing Communications

We will only send promotional or marketing communications if you have expressly consented to receive them, or where permitted under Canada’s Anti-Spam Legislation (CASL) in the context of an existing business relationship. You may opt out at any time.

Sharing & Disclosure of Personal Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Within Our Organization

Personal information may be accessed by employees or contractors of OneCurb who need it to perform their job functions. All such individuals are bound by confidentiality obligations.

Service Providers

We may engage trusted third-party service providers (e.g., hosting infrastructure, email delivery) to process personal information on our behalf. These parties are contractually required to handle your information solely as directed by us and in a manner consistent with this policy.

Legal Requirements & Business Transactions

We may disclose personal information without your consent only as permitted under PIPA, including when required by law or court order, to establish or defend a legal claim, or in connection with a proposed merger or acquisition where the recipient agrees to protect the information consistently with PIPA.

Retention & Destruction

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will securely destroy, delete, or de-identify it consistent with PIPA s. 35.

Protecting Your Personal Information

We implement security safeguards appropriate to the sensitivity of the information, including TLS/SSL encryption for data transmitted via our website, access controls limiting information to authorized personnel, storage on servers in secured facilities, and confidentiality obligations for all staff and contractors.

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. We are committed to notifying affected individuals promptly in the event of a material privacy breach as required by applicable law.

Data Location

Your personal information is stored and processed in Canada. If we engage a service provider located outside Canada, we will ensure that comparable privacy protections apply as required under PIPA.

Your Rights Under PIPA

Applicable Canadian privacy law provides you with the following rights with respect to your personal information held by OneCurb:

Access

You may request access to the personal information we hold about you, including how it has been used and to whom it has been disclosed. We will respond within 30 days of receiving a complete request.

Correction

If you believe personal information we hold about you is inaccurate or incomplete, you may request that we correct it. We will correct the information or, where we disagree, annotate the record with your correction request.

Complaints

If you are dissatisfied with how we have handled your personal information, please first contact our Privacy Officer. If the matter is not resolved, you have the right to escalate to the appropriate privacy regulator:

Children’s Privacy

Our site and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Cookies & Tracking Technologies

Our site uses a single functional cookie — a session cookie set by the application when you log in. This cookie is strictly necessary for authentication and is automatically deleted when you close your browser or sign out.

We do not use analytics cookies, advertising cookies, or any third-party tracking technologies. No cookies are set by any third party through our site.

Your Cookie Choices

You may configure your browser to refuse cookies. Doing so will prevent you from logging in, as the session cookie is required for authentication.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will revise the effective date at the top of this page. Continued use of our site following the posting of changes constitutes your acknowledgement of the updated policy.

Contact Our Privacy Officer

For all privacy-related inquiries, access or correction requests, or complaints, please contact our Privacy Officer. We will acknowledge your request within 5 business days and respond fully within 30 days.